User Authentication

During the implementation stage, you have several choices when it comes to configuring authentication for your users.

Option 1- Single Sign-On

FundApps can be configured to use your company’s Single Sign-On (SSO) feature. This means your users will first log in to your company’s authentication platform (e.g. Active Directory) before accessing FundApps.

This has several advantages, such as letting you manage the password policy of your users, or reducing the number of passwords your users need to manage.

Information on how to implement Single Sign-On is available here.

Option 2- Two-Factor Authentication (2FA)

If you do not wish to implement SSO, you can rely on FundApps internal passwords and add a second authentication factor (e.g. a 6 digit number which can be used within 30 seconds).

Information on two-factor authentication is available here.

Option 3- FundApps Passwords

If you’re not using SSO, you will at least use passwords managed within your FundApps environment.

Passwords are set by users upon their first connection, following an invitation sent by an Administrator.

Password Settings

  • Passwords must be at least 8 characters long.
  • Passwords must have at least 3 of the 4 character groups (0-9, a-z, A-Z, and special characters).
  • Users will need to reset their passwords after 6 unsuccessful attempts.

Password Expiration

FundApps doesn’t enforce automatic password expiry, in line with National Institute of Standards and Technology (NIST) special publication guidelines on Digital Identities: “Verifiers SHOULD NOT require memorized secrets to be changed arbitrarily (e.g., periodically)". Please read NIST Special Publication 800-63B for more information.

Password Reset

Users can reset their own passwords by choosing the Forgot password? link located on the main login page. An invitation will then be sent to the user's inbox, requiring them to change their password.

Information about common logins issues and their resolution can be found here.

Please note: API users can only use FundApps passwords.

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